Refund Policy

This refund policy applies to all purchases made on the GREC:Recorder app, igliverec.com, and grerecorder.com. By using any of these platforms, you agree to the terms outlined below.

Refunds for In-App Purchases

• Apple App Store Purchases: Refund requests must be submitted directly to Apple, as GREC:Recorder does not have the authority to issue refunds for these transactions. You can request a refund by following Apple’s official guidelines: Apple Support – Request a Refund.
• Google Play Store Purchases: Refund requests must be submitted directly to Google Play. Please refer to Google’s refund policies: Google Play Help – Request a Refund.

Refunds for Web Purchases

If you made a purchase on our website, refund requests must be sent to our support team at [email protected]. Refund eligibility will be reviewed on a case-by-case basis.

History Unlocks (Consumables)

Important: History Unlocks are non-refundable. As consumable items, they cannot be refunded once purchased. Please review your purchase carefully before confirming.

Subscription Management

• Auto-Renewal: Subscriptions automatically renew unless auto-renew is disabled at least 24 hours before the end of the current subscription period. Make sure to adjust your subscription settings in a timely manner to avoid unintended charges.
• Managing Subscriptions:
  • For Apple devices, manage your subscriptions via Apple Support.
  • For Google devices, visit Google Play Support.

By using the GREC:Recorder app, igliverec.com, or grerecorder.com, and making purchases, you agree to this refund policy. If you have any questions, please contact us at [email protected].

Last updated: December 12, 2023